Afford's Response

Afford is proud to deliver reliable and exceptional quality supports to our communities each and every day, including during these extraordinary times. Our organisation has taken extensive measures that ensure that Afford continues to provide supports safely at this time, and we remain vigilant in our adherence to the latest Government advice and requirements.

Senior Executive COVID-19 meetings are occurring daily to ensure that Afford’s agile response to the current climate.

Some of the measures that Afford has taken to keep our clients, staff and community safe during this time include:

  • Practicing social distancing
  • Increased 1:1 support offerings, so as to abide by the 2-person outdoor gathering restrictions in NSW and VIC
  • Increased the robust and regular commercial cleaning of facilities
  • Increased and thorough protocols around sanitation and hygiene
  • Temperature testing to enhance the likelihood of early detection and the protection of the Afford community
  • Self-isolation for all clients and staff who feel unwell, as well as all members of the Afford community returning from overseas
  • Educating clients about what the Coronavirus is, as well as explaining and facilitating concepts like social distancing and increased sanitary hygiene

Afford is committed to keeping clients, carers, families, staff, and our wider Afford community well informed and updated as more information is released by Government and World Health authorities.

If you have questions about Afford’s response to Coronavirus, you can address these either to your Team Leader or execteam@afford.com.au.

Information about COVID-19

• The new Coronavirus disease, officially known as COVID-19, originated in China 2019 and has since spread around the world.

• 80% of people will experience mild symptoms and fully recover.

• 15% of people will experience moderate symptoms.

• 5% of people may experience severe symptoms and get very sick.

• The most common symptoms are fever, coughing, sore throat, fatigue and shortness of breath.

• Some people are at higher risk for developing serious illness such as older people, high blood pressure, heart problems, diabetes, respiratory disease or low immunity.

What you need to know

• Wearing a facemask in public won’t help to protect you from infection.

• Only wear a facemask if you are sick with symptoms that might be due to COVID-19.

• Anybody can be infected. We are all at risk and COVID-19 does not discriminate between race nor gender.

• COVID-19 spreads from person to person through droplet transmission such as small pieces of saliva, sneezing and coughing.

• Droplets travel no more than one metre through the air.

• You have close contact with an infected person

• You touch objects (eg. Door handles) and then touch your eyes, nose or mouth.

• If you have a high temperature, new cough or have arrived from over-seas to stay home and to avoid people for 14 days (self-isolation).

• If you have symptoms stay home and seek medical advice by:
– going to www.healthdirect.gov.au or
– call the National Coronavirus Information and Triage line (1800 020 080)
– call your usual care provider
– inform your work place

How to stop the spread

• Hand washing regularly with soap and water or rubbing alcohol-based sanitiser onto your hands after using the toilet, blowing your nose and before and after eating.

Best way to do this:
– Wet your hands under warm water
– apply soap in the palm of your hand
– Rub your hands together to cover all areas of the hand
– wash your palms, the back of your hands, between your fingers, fingertips, thumbs, wrist and nails.
– Rinse your hands under running water
– dry your hands using disposable paper towels
– turn the tap off using paper towels or your bent elbow.

If you are unsure, you can watch these videos for the best technique:


• Washing your hands before and after leaving facilities.

• Keeping at least 1.5 meters distance between yourself and anyone who is coughing or sneezing.

• Avoid large public gatherings, unless essential.

• Using tissues to cover your mouth and nose when coughing or sneezing – and then placing those tissues in the bin.

• Cleaning of the environment around you regularly such as touched surfaces, tables, doorknobs and light switches.

Helpful Links

Easy Read Resources

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