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What is support coordination?
Support coordination helps you understand and use your NDIS plan so you can live life with more confidence and choice. With support coordination on the Gold Coast, you’ll have a local team that listens, explains things clearly and helps you take the next step.
We’ll guide you through your plan, match you with services that suit your goals and make sure your supports fit your everyday life. We can help you be more independent while knowing someone’s beside you when you need help.
We’ll stay connected as you go, checking in when things change so your supports always work for you. Life is easier when you have the right team, and that’s what we’re here for.
Contact usSome of the ways we support you

How it works
Every support journey looks a little different but we always start with getting to know you.
Contact usMeet our team
Our support coordination services can take place in your home. We can also provide support coordination services online through telehealth appointments.
For more information about support coordination on the Gold Coast, fill out our online form or call us on the phone at 1800 233 673.
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How to pay for support coordination
NDIS funding information
You need to have support coordination included in your NDIS plan to use this service. The NDIS only funds support it considers reasonable and necessary.
That means support coordination must:
- Be related to your disability
- Be good value for money
- Support you to meet your goals
- Not include day-to-day living costs
- Not be related to other disability support needs, like groceries
If you are eligible for support coordination it will be included in your plan’s capacity building budget. This is a fixed amount for a support care coordinator to help you use your plan.
If your plan describes the level of support coordination funded, you can only purchase this level of support coordination.
If your plan does not describe the level of support coordination funded, you can choose to purchase the level of support coordination that suits your needs. Visit the support coordination page on the NDIS website to learn more about support coordination and the NDIS.
Support coordination helps you understand your NDIS plan and use it confidently. It’s about making sure every part of your plan works for you. Your coordinator will explain how your funding works, help you choose the right supports and link you to the right providers.
You’ll have someone who checks in, answers questions and helps you build independence step by step. With support coordination on the Gold Coast, you can feel more organised and in control of your daily life.
You can use this service if your NDIS plan includes support coordination. If you’re not sure, we’ll help you check your plan and explain what each section means.
If support coordination isn’t included, we can guide you through how to request it at your next plan meeting.
There are three levels:
- Support connection helps you start using your plan and link with local services.
- Support coordination gives you regular help managing providers and helps to build the skills to coordinate independently.
- Specialist support coordination is for people with higher needs who require more guidance.
Your NDIS planner will decide which level is best for you . Your support coordinator will help line up the right supports for your needs.
Support coordination is only available if it’s part of your NDIS plan. If it isn’t, there are still other ways to get support. We can explain community programs, local supports and other services you may be able to use. Our team can also help you get ready for a plan review so you can add NDIS support coordination in the future.
We take the time to get to know you and what matters most in your life. We’ll talk about your interests, challenges and goals, and then help you choose supports that match. That might include in-home help, therapy, employment options or community activities.
We’ll connect you with local providers on the Gold Coast and make sure your services fit your lifestyle. You can always talk to us if something isn’t working. We’ll help you make changes that feel right.
Living independently can mean many things. For some people, it’s cooking a meal or cleaning the house. For others, it’s learning new skills, getting out of the house or managing their schedule.
With our Gold Coast support coordination, you’ll find the right mix of independence and support. We’ll encourage you to build confidence while knowing support is nearby when you need it. Independence doesn’t mean doing everything alone. It means having the right support to make life work for you.
An NDIS support coordinator on the Gold Coast helps you get the most out of your plan. They’ll explain how your funding works, link you with the right providers and make sure everything runs smoothly. They’ll also help solve problems, manage changes and make sure you always know what’s happening with your supports.
You can think of your coordinator as your guide through the NDIS. They’re someone who keeps things organised and supports you to make good choices.
Your life and goals might change over time, and that’s okay. When this happens, your support coordinator on the Gold Coast will help you review your plan and make changes.
We’ll work with you and your providers to make sure your services still meet your needs. You’ll always have someone to talk to about what’s next so you can stay on track and keep working towards your goals.
Still have questions?
If you still have questions about support coordination, get in touch! We are here to help you find the answers you need.




