Acting Chief Executive Officer
Joy’s core values of giving back, has drawn her to this Sector and more importantly Afford as she believes Afford’s values of integrity, empathy & excellence aligns perfectly with her own. Her passion lies in delivering authentic customer service excellence whilst ensuring the commercial viability of a business to ensure we reach as many clients as possible to make positive impacts in their lives.
Joy joined Afford after a commercial career in the banking sector with Westpac and NAB. With 17 years’ experience in business development, networking, lending, sales, facilitating, project management & leadership. Joy has worked in different areas within financial services ranging from Retail, Business & Corporate banking and also shared group services, which is complemented by her degree in Accounting.
Joy oversees Day Programs, Allied Health and the Afford Academy but her influence is also felt across many areas including Sales and Finance. Given her background, she is able to help drive process improvements and improve the link of Operations and Customer Service by leading our Complaints & Customer Experience process.
Chief Operating Officer
Cert IV and Dip.Disability, B. Sci and Ed
She has worked in various frontline roles and has firsthand experience managing relationships with clients, families, careers and staff. Having worked across various frontline roles such as Lifestyle Assistant, Vocational Training Officer and Market Area Coordinator gives her a wealth of practical experience.
National Executive Manager – Commercial Development & Legal
Christina is passionate about enabling Afford to help more people in more places, and is responsible for generating business growth through leadership of Afford’s Sales, Property, Marketing, Fundraising and Support Coordination Teams.
She is also directly responsible for strategic growth via mergers and acquisitions, and for overseeing legal matters.
Her interface with NDIS policy and regulation coupled with the management of Afford’s new business portfolio, informs Afford’s positioning in the marketplace.
National Executive Manager – Human Resources
Melanie has direct experience in HR Technical (Investigations), Workers’ Compensation, Payroll, Recruitment, Administration, Reception and has been personally responsible for great improvements in HR Investigations & Workers’ Compensation (RTW). Melanie joined with Afford in May 2018 as a Receptionist before progressing to the Human Resources department and then into a Senior Human Resource role. Melanie is passionate about delivering quality staff to the business and ensuring staff are the finest throughout the sector. Melanie is currently studying Human Resources Management and has a passion to develop her career with Afford and providing the best Human Resource Service in the sector.
National Executive Manager – Accommodation & Respite
Diploma In Disability & Case Management
Kym joined Afford in 2011. Kym began in Day Programs at Kings Park and has been with Afford for over nine years. Kym has a great knowledge of the sector and Afford.
Kym is responsible for over 183 residents enjoying the Afford Lifestyle across 39 supported accommodation homes, 5 respite homes, and leads a team of 5 District Managers. Together they all ensure that our residents lead the best lifestyle possible.
National Executive Manager – Business Development & Queensland
Part of his experience is working in the education department as a teacher’s aide working in primary schools with young children with complex needs and challenging behaviours. Allan’s comprehensive frontline and managerial experience gives him the knowledge and expertise to lead our operations in Queensland, liaise with relevant stakeholders and support business development.
National Executive Manager – Commercial services
Diploma Business Administration, Diploma Hospitality
Gordon comes to Afford with a wealth of experience in business development. He is passionate about developing business partnerships and contributing to the growth of employment opportunities for people living with disability.
Gordon’s previous roles have involved the management of employment within the Australian Disability Enterprise (ADE) sector, as well as experience in hotels in Australia and the UK. Gordon is enthusiastic about showcasing the unique and various skills and talents of people living with disability across Afford services in Australia.
Bcom & CPA
National Department Chiefs
National Marketing, Events, Grants & Fundraising Manager
Cert III Financial Services
Cristina joined Afford in 2006, with a back ground in sales she is responsible for leading and overseeing organisational growth through management of Affords Cherrywood Raffles, Events, Marketing and Fundraising departments.
Cristina is dedicated to passionately delivering the best events in the sector to ensure that all clients have fun and enjoy their best life. Cristina also oversees Afford Getaways, Club Afford and Grants.
Cristina guides an enthusiastic, dedicated and bubbly team of people who share her passion for Afford and our clients.
National Manager – Property
With an extensive background in property she brings valuable experience & knowledge relating to property purchases, commercial leasing and project management.
She works cohesively with the operations team to ensure clients individual needs are met by carrying out required modifications in accordance with recommendations from the clients support workers & Occupational Therapist staff, whilst making sure that all properties are compliant with the building code of Australia as well as each individual local council requirements.
Kim is passionate about providing exceptional quality homes and day programs for clients.
National Manager – Training & Compliance
Cert III Business Administration, Cert IV Disabilities, Diploma Disabilities
She has experience in Skilled coaching, strategic planning, leadership development, crisis management and case management. She has worked in senior management roles throughout Operations (Day Program, Respite and Group Homes) currently redeveloping training programs (formal and e-Learning) nationwide and is responsible for compliance across Afford and supporting subject matter experts though third party verification audits and ensuring policies and procedures are current .
New South Wales Manager – DES & SLES
Bachelor of Business Management, Dip in Employment Service, Dip in Disabilities services, Cert IV in Training and Assessing.
Jim’s passion is to bring out the best in people, both our staff and the vulnerable participants who we assist every day in changing their lives by supporting them in obtaining and sustaining them in open employment.
Jim joined afford in 2018, he is a highly experienced manager with 28 years the Employment Services sector and 14 years in the Management of Disability Employment Services (DES) making him highly capable in leading Afford’s DES and SLES team in NSW.
Sulett Van Wyk
National Manager – Customer Care
Masters Computer Diploma / ITIL V3 / RE 5 (Regulatory Financial Accreditation South Africa) / Cert I Financial Planning / Cert II Financial Planning / CERT III Individual Support CHC33015
Working within the disability sector is her passion and ensuring all new Afford clients receive the best possible support and service from our dedicated Customer Care team to enable them to live their best lives is Sulett’s driving force.
National Accommodation Adviser
Diploma in Disability
Diploma in Community Services management
Cert IV in Business Studies
Cert IV in Disability
National Manager of Provisional Psychologists
Bachelor of Psychology; Master of Counselling; Master of Forensic Mental Health
Today Stephanie currently leads the Afford Allied Health team nationally, which consists of Occupational Therapists and Speech Pathologists across NSW, VIC, QLD and the expansion into WA/SA.
National Manager – Support Coordination
Bachelors in Social Science, Masters in Social Work, Masters in Business Administration (MBA) (current)
Julio has valuable past experience delivering both standard and Specialist Support Coordination throughout all regions of NSW. Equipped with a Bachelor’s in Social Science and Master’s in Social Work, Julio has learnt to acknowledge and master the theories behind what he practices within his current profession.
Julio has a proven track record of success in all roles undertaken to date whilst currently being an effective and passionate National Manager & Head of Support Coordination within Afford.
Jessica Jane Norman
National Recruitment Manager
Cert III Business Admin
Jessica joined Afford in February 2017 and during her time here, she has watched the organisation grow from operating in one small state to now operating nationwide.
Jessica is passionate about the disability sector and shares the Afford culture in her passions, values and commitment through her work ethic within the HR team.
She comes from a sales and recruitment background and is extremely driven and focused on providing exceptional quality candidates to the business. She was promoted to Senior Recruiter in 2018 and most recently involved in the implementation process of our internal Recruitment HRIS software. Jessica is very compliance-driven and always brings out the best in people.
In 2021 Jessica accepted the position of National Recruitment Manager where she will be leading a team of passionate recruiters who are dedicated to recruiting the best candidates for Afford and our clients.
National Accommodation Advisor
Prior to working at Afford, Cara held several roles within the disability services sector, both in Perth WA and in New Zealand, with ten years’ experience of supporting people and their families.
Cara is passionate about people with disabilities being able to secure suitable housing and accommodation and being happy, safe and well supported within their home.
National Manager Allied Health
Masters of Speech Language Pathology; Certified Practising Speech Pathologist
Today Linda leads the Afford Allied Health team nationally, which consists of Occupational Therapists, Speech Pathologists, Psychologists and Behaviour Support staff across NSW, VIC, QLD and the expansion into WA/SA.
Linda is passionate about bringing a voice to all individuals.
Executive Manager – Day Programs NSW & VIC
Diploma Case Management, Cert III Electrotechnology, Cert III Business Admin
He has previous management experience in the Aged Care sector, delivering in home supports across NSW/ACT.
Wayne is also a foster carer for Indigenous kids and has been doing this for the last 6 years, caring for vulnerable children with complex needs and behaviours.
Local District Chiefs
District Manager – Day Programs Sydney Central East
Cert III in childcare
In this role, Belinda oversees 7 Team Leaders over 5 different sites and responsible for over 400 clients. Belinda and her team work hard to ensure our clients get the best experience while working towards their goals.
District Manager – South West Accommodation
Prior to coming to the sector, Susan had 2 years’ experience in the aged care sector as well as working with children in crisis, whilst studying to become a Registered Nurse working with the aged community and children with troubling lifestyles.
Sussan is now a District Manager for 7 beautiful supported accommodation homes with 29 residents living the Afford Lifestyle. Susan is committed to making a positive impact in the lives of her clients and families.
District Manager – Accommodation & Respite New South Wales
Cert IV in Nursing, Cert IV in Frontline Management, Cert IV in Training and Assessment
Tracy joined Afford in 2016 as a Team Leader at our Cherrywood/Llandilo site and was a major presence as a frontline staff member when residents moved into their new supported accommodation homes in Penrith. She was Team Leader for True Blue & Bluebird Supported Accommodation from 2016 – 2018. In 2018 Tracy was promoted to District Manager for Respite NSW Accommodation.
With 20 years in the disability industry has given Tracey the ability to run her department with success.
Grants and Fundraising Coordinator
In 2016 Toni advanced into the Grants and Fundraising position at Minchinbury in a full-time capacity. Toni is responsible for securing all Grants for Afford’s sites in NSW, QLD, VIC, SA and WA while still supporting the Events Department.
With the expansion of Afford into the Queensland market in 2018, Toni took on the responsibility to research, inspect and secure properties from Southport to Caboolture for Afford’s Community Participation Day Programs, Supported Accommodation Homes and Respite.
In 2018 Toni advanced into a Grants and Fundraising Coordinator role and was responsible for growing this Department from $284,148 in 2013 to $1,138,450. These funds get invested directly in our clients.
Toni is passionate and dedicated to supporting her team members and all of our Afford clients.
NSW State Manager – Customer Care
Diploma in Business (Human Resources), Diploma in Case Management, Diploma in Community Services, Certificate IV Training and Assessment
Nancy’s journey with Afford commenced in 2009, where she took on a Vocational Trainer and Factory Supervisor role.
Working for Afford has allowed her to follow her lifelong passion for helping people and making a difference in their lives. Nancy recently took up the role as Customer Care Manager, which allowed her to help new clients access the wide range of Afford’s supports and services.
This role sees her providing new clients with sound advice, which has allowed individuals to drive the best outcome to help achieve their goals within their NDIS plan.
She is privileged to now lead and positively impact the NSW Customer Care Team who have all had encouraging results on our clients’ experiences.
District Manager – Far West Accommodation
BA Community & Human Services, Certificate III & IV in Aged Care, Certificate IV in Mental Health, Certificate IV in Alcohol & Other Drugs
National Manager – SLES
Cert IV in Training and Assessment
Cert III in individual support (disability)
Symone Joined Afford in 2017 as Customer Care Manager South West Sydney and after 9 months, Symone’s Passion for helping young adults living with a disability to recognise and realise their potentials to gain further education, employment and/or independencesaw Symone stepping back into a familiar role as Afford’s Employment Supports Manager with SLES and ADEs.
With expected growth in the sector, SLES has grown and we now service SLES in QLD, VIC, SA and WA.
For Symone, there is nothing more rewarding then working with a young person who goes on to achieve their goals, especially when they thought they couldn’t, no matter how big or small!
Business Manager – Factories
Certificate IV in Property Management
Mariska’s care and motivation to support her ADEs and help them achieve good outcomes, combined with her background of corporate banking, has led her down a path of exposure to many areas of Afford – all enabling her to continue adding enormous value in all that she does.
Club Afford, Getaways and Carers Events
Jess loves being able to help people fulfil lifelong dreams for travel and exploring the world, connecting clients and helping them develop meaningful lifelong friendships and supporting our carers and families to ensure their wellbeing.
Business Manager –Minto Pallet Division
Trade Certificate – Fitting & Machining
Production Engineering Certificate
Cert IV – Warehousing Management
Gary joined Afford in 2000 bringing experienced Management Techniques to the business.
He has over 40 years’ experience in the Manufacturing Sector, with over 20 years in the timber industry. In his 20 years with Afford he has overseen the Pallet Division through many phases.
Beginning as a very small pallet business, Minto experienced rapid growth for a number of years. Gary endeavours at all times to provide all staff (clients) with a safe & supportive environment for them to come to work.
Factory Manager – Marrickville and Prestons ADE
In 2018 the position responsibilities expanded and the role was re-evaluated to the title of Warehouse Coordinator. Seeking further challenges and growing within Afford, the Prestons ADE was added to her management portfolio as Factory Manager.
Factory Manager – Ingleburn ADE
BA (LibSci), NSW JP, Certificate Staff Supervision, Certificate IV Disability
Having developed a passion for Supported Employment, Susan transferred to the Ingleburn ADE site and was appointed as Factory Manager in 2017. She integrated employees from 2 sites, streamlined production and created a high-performing Australian Disability Enterprise.
Along with the ADE Operations team, Susan helps to ensure that Afford’s “employees with abilities” achieve the best training and employment outcomes possible every day.
District Manager – Day Programs South Queensland, South Australia & Western Australia
Cert IV in disability & Diploma Leisure and Health
Charlie has been working with Afford since 2018 with his journey starting as a Lifestyle Assistant in Sydney. He relocated his family from Sydney to live the dream in Queensland. Recently his persistence and hard work paid off and he was promoted to District Manager for South Queensland Day Programs. Charlie loves his job and is leading a great team. He credits Executive Manager – Client Services (QLD), Allan Sio as his mentor. Together they ensure QLD keep the Afford culture growing.
Joe-Marie Van Zyl
District Manager – North Queensland
BSc Human Movement, Post Grad in Education, Cert IV in Training and Assessment
Joe-Marie joined Afford in 2017 as Team Leader for Respite Services in NSW assisting with the growing pains of the role-out of NDIS. Her experience in brain injury and teaching was utilised in the disability sector.
Joe-Marie transferred to QLD where she is currently the District Manager for Supported Accommodation, Day Programs and Respite in North Queensland while overseeing 3 Team Leaders as direct reports.
Allied Health Team Leader- QLD
Masters of Psychology (Clinical)
Bachelor of Social Science (Psych)(Hons)
Bachelor of Social Science (Psych)(Counselling)
Certificate IV in Mental Health
Today Karina currently leads the Afford Allied Health team for Queensland, which consists of Occupational Therapists, Speech Pathologists and Psychologists.
Customer Care Manager
Diploma in Counselling, Advance Diploma Naturopathy, Advance Diploma Western Herbal Medicine, Advance Diploma Nutrition
She joined Afford in 2019 as a Lifestyle Assistant in Supported Accommodation, growing into Customer Care Manager for Queensland.
She is responsible for assisting people to navigate through the NDIS to ensure all intake processes for support are completed. She has passion and drive for assisting people with disabilities to achieve their best.
District Manager – Accommodation Victoria
Diploma of Management, Cert IV Training & Assessment, Cert IV Workplace Health & Safety
He joined the Afford team in 2019 as the Victoria District Manager helping the company grow within VIC. He is responsible for a group of Team Leaders who he guides to ensure the best possible care and dedication is provided for our clients.
Team Leader – Allied Health VIC/SA/WA
Bachelor of Behavioural Neuroscience (Honours)
Masters of Clinical Neuropsychology
Julian leads the Victorian Allied Health team and the newly developing Allied Health teams in South Australia and Western Australia.
Customer Care Manager
Advance Diploma in Nursing, Certificate IV in Trainer and Assessor
Kellie has been in the healthcare & community industries for over 20 years and has been with us since 2019.
Kellie has a passion for the sector and can help you ensure an easy and comfortable introduction/transition to the Afford services.
Using her acquired knowledge and listening to our clients’ needs, she is motivated and works in partnership to obtain their goals with Afford.
District Manager – Victoria North & West
Certificate IV in Disability
Josh has been working in the sector for nine years. He has extensive experience supporting people with complex and challenging behaviours to reach their goals.
Josh moved to Victoria in 2019, where he started at Afford as a Team Leader of our supported accommodation homes in Victoria.
Josh has assisted with the expansion of Victoria, which has now grown to allow for a second district. Josh and his team constantly strive to achieve great results with our clients, providing the best quality service possible.
Customer Care Manager
Emari has worked in the customer service industry for over ten years. She recently made the life-changing decision to work in the care sector and joined Afford in 2020.
Emari prides herself on making sure that every meeting with clients is memorable and enjoyable.
She has the eagerness to learn and grow tremendously through this industry and to be able to make a change in someone’s life in a completely different way.
Customer Care Manager
Prior to this, Brenton has worked in the industry for eight years. He has started as a swimming instructor teaching people with disability.
Brenton has been helping families and participants on the NDIS since 2017, as he became a support coordinator to further help people and families in Adelaide and regional SA.
He is passionate about delivering services in a holistic manner that help people achieve their dreams and goals.
Roseanne has been working in the disability sector since 2015 as a support worker.
Working within the disability sector has become her passion. Achieving the client’s goals alongside them has always been her motivation.
Roseanne joined Afford in 2019 as a Lifestyle Assistant before progressing into a Team Leader role in Ipswich, QLD. She recently relocated to Adelaide and continues her team Leader role.
Customer Care Manager
Dunya migrated to Australia in 2001 from Iraq. She worked at Navitas English Adult Migrant English Program for the last ten years and has worked with asylum seekers worldwide.
In the past, Dunya worked closely with SSI Settlement services International and STARTTS Treatment and Rehabilitation of Torture and Trauma Survivors.
She joined Afford in July 20019 as a DES Employment Consultant at our office in Liverpool, supporting clients with disability to achieve their goals in finding suitable employment. After two years, Dunya was promoted within the company as Customer Care Manager and working with special needs clients. She is very passionate who likes to make a difference and positive changes in the community.
Amy joined Afford as a lifestyle assistant in late 2018 during Afford’s expansion to Queensland.
Within a year, she took on senior duties and later stepped up to a team leader role for Ipswich in 2020. Amy has over seven years of experience in the disability sector. Whilst she has a limited background in management, Amy is committed to contributing to the community using her strong expertise and knowledge at the frontline and dedication to training.
One of Amy’s passion is person-centredness and this approach continues in her work leading her team of support staff and helping with the company growth in WA.