The Afford Senior Management Team have a wide and varied operational and strategic skillset. Their collaboration as a dynamic unit has lead to exciting progress for Afford, and continues to excite as we move confidently toward full roll-out of the NDIS.
Steven Herald, Chief Executive Officer
B. Bus, CA
Steve has a care and passion for supporting people with disability to achieve extraordinary things, and was drawn to the sector by his personal experiences with close family members.
Steve has held Senior Executive roles for various Service Retail multi-nationals, including Flight Centre, Mister Minit and Hoyts. Steve is an expert in change management, customer service and financial efficiency across high volume and geographically spread operations.
Mal Zeitouneh, Chief Financial Officer
B.Bus (Intl), CPA
Mal’s professional focus is a blend of robust fiscal management and team empowerment. He is an expert at transforming business processes to achieve a positive and sustainable impact by traversing finance, people and technology. Mal brings extensive financial leadership expertise to Afford acquired in various Senior Executive positions over the past decade. Since commencing his career as an accountant with Pannell Kerr Forster, Mal has led finance functions across multiple businesses in the travel, mining and consumer goods sectors. Prior to joining Afford Mal held a Senior Executive position with a subsidiary of the AVIS Budget Group Asia Pacific where he orchestrated the transformation of accounting and information systems. Mal is a qualified Tax Practitioner and a Fellow of the Institute of Managers and Leaders.
Casey Hailes, Executive Manager – Client Services
Cert IV Disability, Dip CommServices
Casey holds 15 years of frontline, middle and senior management experience in the disability sector, providing extensive and firsthand insight into successful and efficient service provision. Casey provides measured and meticulous oversight to Afford’s Client Services, that ensures consistent and high-quality service standards.
Stephanie Forsyth, Executive Manager – Human Resources
Cert IV HR, Cert IV TAE
Stephanie is responsible for the delivery of professional and comprehensive HR services across Afford including the implementation and management of staff incentive and bonus programs. She has 10 years’ experience in Recruitment and HR, and over 7 years’ experience in the disability sector.
Rhiannon O’Brien, Executive Manager – Business Development & Fundraising
Cert IV Business Sales, Cert IV TAE, Dip of PropertyServices, Licensed Real Estate Agent
Rhiannon has managed Afford’s Events Portfolio for over 8 years and works tirelessly building community partnerships and opportunities for everyone at Afford. Rhiannon is responsible for applying for funding and grant opportunities and works with Local, State, and Federal Government as well as the Corporate sector. She oversees Afford’s Special Programs such as Afford Getaways, Club Afford, as well as Afford’s Customer Care, Sales Team and Call Centre.
Roseanna Barletta, Executive Manager – NDIS
B.N, BPsych (Current), Cert IV Dis, Cert IV Mental Health
Rosie is responsible for Afford’s transition to the NDIS and also oversees Allied Health service offerings. Rosie has worked in disability and mental health for the past 16 years, spanning both corrective services and frontline experience.
Christina Emmanouel, Executive Manager – Commercial Development, Company Secretary
Christina is responsible for pursuing Afford’s opportunities for expansion and strategic development. Her interface with NDIS policy and regulation, coupled with oversight of Afford’s Marketing Team informs the organisation’s positioning in the marketplace.
What’s the latest at Afford?
Residents Experience an Australian Cowboy Spectacular!
January 14th 2019
Afford outings are always something different and exciting. They are person-centred and tailored to the interests of our clients and residents and alw...
SLES Trainees Learn from the Gift of Giving
January 14th 2019
"Giving is the master key to success, in all applications of human life.”
Care That Is Personalised For You
January 14th 2019
Our motto is ‘We Care’ and our one-to-one support provides personalised care and attention for your needs or the needs of your loved one.
What our clients say
Received my make up bag today from 12 days of xmas contests tysm all the staff and clients at @afford.
You guys are amazing
A truly wonderful organisation. Afford make incredible differences in the lives of people with disability every day — they go the extra mile every time and are always a pleasure to deal with. Keep up the awesome work!
Afford was our savour after we had a bad time. Afford helped Steven get a job and some self esteem, something he really need! They have helped him in every way. He still goes to the Blacktown lifestyle centre.
I love my room here. I chose the colours myself. I also love my bike, my bed and my own TV. It’s my own space to be myself.
I will always be grateful to the Afford staff for all their help they gave me, and keep giving Luis (and me) following his transplant. It was an extremely stressful time and they worked with me to make sure that Luis’ health, his physical and emotional needs were met. For Luis, the opportunity to spend time with others and enjoy activities has really made a difference in his life.
Afford Liverpool are very persistent and helpful. They never gave up on me. I love my job. It’s really empowering to do something I enjoy, top build on my skills and it’s really boosted my confidence.
I loved travelling to Disneyland. It was a ten year dream that I had and I had such a great time going on the rides, seeing the movie characters and having fun with my friends.