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What is support coordination?
Support coordination helps you make sense of your NDIS plan and use it to reach your goals and make everyday life easier. It connects you with the right people and services so you can get the right supports for your needs.
With our support coordination in the Illawarra, you’ll have a coordinator who takes the time to listen and learn what matters to you. They’ll explain your plan in simple terms, help you connect with local providers and make sure your supports match your needs.
Our NDIS support coordination in the Illawarra is here to make things easier for you. We help plan for the present and prepare for the future. Together, we’ll make sure your NDIS plan works for you, helping you build independence, learn new skills and stay connected to your local community.
Contact us
Some of the ways we support you
Meet our team
Chongyang Wang (NSW)
I became a support coordinator because I love connecting with people and helping those who are vulnerable. Seeing a smile on my clients’ faces brings me joy and purpose. I approach every situation with empathy, patience and inclusion. When I’m not working, I enjoy spending time with my family and watching my kids grow up.
Chongyang Wang (NSW)
I became a support coordinator because I love connecting with people and helping those who are vulnerable. Seeing a smile on my clients’ faces brings me joy and purpose. I approach every situation with empathy, patience and inclusion. When I’m not working, I enjoy spending time with my family and watching my kids grow up.
Dalal Gorjian (NSW)
I love seeing positive change in my clients’ lives because every achievement, big or small, matters. I listen, identify barriers and empower clients to find their own solutions. Supporting people to take control of their journey drives me every day. Outside of work, I enjoy arts and crafts and spending time with my family and friends.
Dalal Gorjian (NSW)
I love seeing positive change in my clients’ lives because every achievement, big or small, matters. I listen, identify barriers and empower clients to find their own solutions. Supporting people to take control of their journey drives me every day. Outside of work, I enjoy arts and crafts and spending time with my family and friends.
Fenessa Brown (NSW)
I became a support coordinator to make a genuine difference in people’s lives. I believe everyone deserves the chance to live independently, make their own choices and reach their goals. I help clients break goals into achievable steps and celebrate every success. Outside of work, I enjoy family time, holidays and volunteering at my local footy club.
Fenessa Brown (NSW)
I became a support coordinator to make a genuine difference in people’s lives. I believe everyone deserves the chance to live independently, make their own choices and reach their goals. I help clients break goals into achievable steps and celebrate every success. Outside of work, I enjoy family time, holidays and volunteering at my local footy club.
Michelle Sutton (NSW)
I’m passionate about empowering people to achieve their goals and live independently. My experience as a support worker inspired me to help others navigate the NDIS with confidence. I love building meaningful connections and seeing the difference it makes in people’s lives. Outside of work, I enjoy time with my dog, family and friends, exploring nature and relaxing at the beach.
Michelle Sutton (NSW)
I’m passionate about empowering people to achieve their goals and live independently. My experience as a support worker inspired me to help others navigate the NDIS with confidence. I love building meaningful connections and seeing the difference it makes in people’s lives. Outside of work, I enjoy time with my dog, family and friends, exploring nature and relaxing at the beach.
Our support coordination services can take place in your home. We can also provide support coordination services online through telehealth appointments.
For more information about support coordination in the Illawarra, fill out our online form or call us on the phone at 1800 233 673.
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How to pay for support coordination
NDIS funding information
You need to have support coordination included in your NDIS plan to use this service. The NDIS only funds support it considers reasonable and necessary.
That means support coordination must:
- Be related to your disability
- Be good value for money
- Support you to meet your goals
- Not include day-to-day living costs
- Not be related to other disability support needs, like groceries
If you are eligible for support coordination it will be included in your plan’s capacity building budget. This is a fixed amount for a support care coordinator to help you use your plan.
If your plan describes the level of support coordination funded, you can only purchase this level of support coordination.
If your plan does not describe the level of support coordination funded, you can choose to purchase the level of support coordination that suits your needs. Visit the support coordination page on the NDIS website to learn more about support coordination and the NDIS.
Support coordination helps you use your NDIS plan to achieve your goals. Your coordinator will connect you with local service providers, explain how your plan works and help you feel confident managing it day to day.
You can access our service if your NDIS plan includes support coordination funding. If you’re not sure, we’ll help you check your plan and understand your options. Even if you don’t have it yet, we can show you how to ask for support coordination services in the future.
There are three levels:
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- Support connection helps you start using your plan and link with local services.
- Support coordination gives you regular help managing providers and helps to build the skills to coordinate independently.
- Specialist support coordination is for people with higher needs who require more guidance.
Your NDIS planner will decide which level is best for you. Your support coordinator will help line up the right supports for your needs.
Yes. You can self-fund support coordination services or find other funding options. We’ll explain the choices and help you find the best path to get started.
We take time to understand your needs, goals and comfort. Then we’ll connect you with providers in the Illawarra who offer personal care, daily living help, employment, social supports and more.
Living independently means having the support to make your own choices. It could be learning new skills at home, enjoying community events or having someone there to help with your everyday routine.
Your support coordinator helps make the most of your NDIS plan. They explain how things work, connect you with local supports and help you stay on track toward your goals. They’re your go-to person for advice, updates and everyday guidance.
When your needs or goals change, we’ll help you review your plan and swap supports where needed. Your coordinator will be there for each step, making sure you have what you need to feel supported and confident.
If you still have questions about support coordination, get in touch!
We are here to help you find the answers you need.
