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What is support coordination?
Support coordination helps you understand and use your NDIS plan confidently. It connects you with the right people and supports you to live more freely and independently.
With our support coordination in Sydney, you’ll work one-on-one with a caring coordinator who takes time to get to know you. They’ll listen to what’s most important in your life, from personal goals and social activities to home supports and health needs. Every person with disability has different priorities, so your coordinator will help design a plan that fits you.
Our NDIS support coordination in Sydney will make things easier for you. We can explain each step in plain language, help you find providers and guide you through any changes in your plan. It’s about building confidence, making choices that feel right and feeling supported every step of the way.
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Some of the ways we support you
How it works
With us, connecting with the right NDIS support coordination providers in Sydney is easy. Here’s how we’ll work together to set up supports that truly suit you:
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Meet our team
Chongyang Wang (NSW)
I became a support coordinator because I love connecting with people and helping those who are vulnerable. Seeing a smile on my clients’ faces brings me joy and purpose. I approach every situation with empathy, patience and inclusion. When I’m not working, I enjoy spending time with my family and watching my kids grow up.
Chongyang Wang (NSW)
I became a support coordinator because I love connecting with people and helping those who are vulnerable. Seeing a smile on my clients’ faces brings me joy and purpose. I approach every situation with empathy, patience and inclusion. When I’m not working, I enjoy spending time with my family and watching my kids grow up.
Dalal Gorjian (NSW)
I love seeing positive change in my clients’ lives because every achievement, big or small, matters. I listen, identify barriers and empower clients to find their own solutions. Supporting people to take control of their journey drives me every day. Outside of work, I enjoy arts and crafts and spending time with my family and friends.
Dalal Gorjian (NSW)
I love seeing positive change in my clients’ lives because every achievement, big or small, matters. I listen, identify barriers and empower clients to find their own solutions. Supporting people to take control of their journey drives me every day. Outside of work, I enjoy arts and crafts and spending time with my family and friends.
Fenessa Brown (NSW)
I became a support coordinator to make a genuine difference in people’s lives. I believe everyone deserves the chance to live independently, make their own choices and reach their goals. I help clients break goals into achievable steps and celebrate every success. Outside of work, I enjoy family time, holidays and volunteering at my local footy club.
Fenessa Brown (NSW)
I became a support coordinator to make a genuine difference in people’s lives. I believe everyone deserves the chance to live independently, make their own choices and reach their goals. I help clients break goals into achievable steps and celebrate every success. Outside of work, I enjoy family time, holidays and volunteering at my local footy club.
Michelle Sutton (NSW)
I’m passionate about empowering people to achieve their goals and live independently. My experience as a support worker inspired me to help others navigate the NDIS with confidence. I love building meaningful connections and seeing the difference it makes in people’s lives. Outside of work, I enjoy time with my dog, family and friends, exploring nature and relaxing at the beach.
Michelle Sutton (NSW)
I’m passionate about empowering people to achieve their goals and live independently. My experience as a support worker inspired me to help others navigate the NDIS with confidence. I love building meaningful connections and seeing the difference it makes in people’s lives. Outside of work, I enjoy time with my dog, family and friends, exploring nature and relaxing at the beach.
Our support coordination services can take place in your home. We can also provide support coordination services online through telehealth appointments.
For more information about support coordination in Sydney, fill out our online form or call us on the phone at 1800 233 673.
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How to pay for support coordination
NDIS funding information
You need to have support coordination included in your NDIS plan to use this service. The NDIS only funds support it considers reasonable and necessary.
That means support coordination must:
- Be related to your disability
- Be good value for money
- Support you to meet your goals
- Not include day-to-day living costs
- Not be related to other disability support needs, like groceries
If you are eligible for support coordination it will be included in your plan’s capacity building budget. This is a fixed amount for a support care coordinator to help you use your plan.
If your plan describes the level of support coordination funded, you can only purchase this level of support coordination.
If your plan does not describe the level of support coordination funded, you can choose to purchase the level of support coordination that suits your needs.
Visit the support coordination page on the NDIS website to learn more about support coordination and the NDIS.
Support coordination helps you get the most out of your NDIS plan. Your support coordinator will guide you and connect you with local service providers based on your needs and goals. You’ll have someone who understands how the NDIS works and can explain things clearly so you can stay in control of your support.
You may be eligible if your NDIS plan includes funding for support coordination. If you’re not sure, we can help you check your plan and find out what level of support coordination you can get. Even if it isn’t listed in your plan, we can help you find other options and guide you through what to do next.
There are three levels:
- Support connection helps you start using your plan and link with local services.
- Support coordination gives you regular help managing providers and helps to build the skills to coordinate independently.
- Specialist support coordination is for people with higher needs who require more guidance.
Your NDIS planner will decide which level is best for you . Your support coordinator will help line up the right supports for your needs.
Yes, it’s possible. You can self-fund your support coordination or use other funding options. Many people start with self-funding while waiting for NDIS plan reviews or extra funding. Our team can explain the choices and help you decide what’s best for your situation.
We listen to what’s most important to you including your comfort, your level of independence and your goals. Your coordinator will recommend providers who match your interests and needs. We’ll also help you understand what each provider offers so you can make confident choices about who supports you and how.
Living independently can mean many things like learning new skills, managing your own schedule, cooking your own meals or joining local activities that make you happy. With our help, you’ll have support that makes each day easier and more enjoyable while still giving you the freedom to make choices about your own life.
A support coordinator acts as your guide through the NDIS. They explain your plan, help you find the right supports and connect you with providers who can help you reach your goals. They also help you build the confidence to manage your plan more independently. If problems come up, your coordinator can help you solve them quickly so you stay on track.
Things change and your NDIS plan can change too. If your needs, goals or living situation shift, we’ll help you review your plan and update your supports. Your coordinator will take care of the details, make sure your services still suit you and guide you through updates or reviews with the NDIS.
Still have questions?
If you still have questions about support coordination, get in touch! We are here to help you find the answers you need.
