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What is support coordination?
Support coordination helps you understand your NDIS plan and use it to suit your needs and lifestyle. It’s about giving you choice, confidence and connection so you can enjoy life in Sydney with the right support behind you.
With our NDIS support coordination in Western Sydney, you’ll work with a coordinator who listens, understands your goals and helps you reach them. They’ll explain your NDIS plan in simple terms, find services nearby and make sure your supports match what matters to you.
We know that navigating the NDIS can feel big sometimes. That’s why we take the time to make things clear and easy. You’ll have help setting goals, choosing providers and updating your plan as things change. With us, you’ll always have the right backup to feel comfortable, confident and ready for whatever comes next.
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Some of the ways we support you
How it works
Getting started with NDIS support coordination in Western Sydney is easy. We’ll help make the NDIS easier to understand and make sure you’re getting the right supports for your needs.
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Meet our team
Chongyang Wang (NSW)
I became a support coordinator because I love connecting with people and helping those who are vulnerable. Seeing a smile on my clients’ faces brings me joy and purpose. I approach every situation with empathy, patience and inclusion. When I’m not working, I enjoy spending time with my family and watching my kids grow up.
Chongyang Wang (NSW)
I became a support coordinator because I love connecting with people and helping those who are vulnerable. Seeing a smile on my clients’ faces brings me joy and purpose. I approach every situation with empathy, patience and inclusion. When I’m not working, I enjoy spending time with my family and watching my kids grow up.
Dalal Gorjian (NSW)
I love seeing positive change in my clients’ lives because every achievement, big or small, matters. I listen, identify barriers and empower clients to find their own solutions. Supporting people to take control of their journey drives me every day. Outside of work, I enjoy arts and crafts and spending time with my family and friends.
Dalal Gorjian (NSW)
I love seeing positive change in my clients’ lives because every achievement, big or small, matters. I listen, identify barriers and empower clients to find their own solutions. Supporting people to take control of their journey drives me every day. Outside of work, I enjoy arts and crafts and spending time with my family and friends.
Fenessa Brown (NSW)
I became a support coordinator to make a genuine difference in people’s lives. I believe everyone deserves the chance to live independently, make their own choices and reach their goals. I help clients break goals into achievable steps and celebrate every success. Outside of work, I enjoy family time, holidays and volunteering at my local footy club.
Fenessa Brown (NSW)
I became a support coordinator to make a genuine difference in people’s lives. I believe everyone deserves the chance to live independently, make their own choices and reach their goals. I help clients break goals into achievable steps and celebrate every success. Outside of work, I enjoy family time, holidays and volunteering at my local footy club.
Michelle Sutton (NSW)
I’m passionate about empowering people to achieve their goals and live independently. My experience as a support worker inspired me to help others navigate the NDIS with confidence. I love building meaningful connections and seeing the difference it makes in people’s lives. Outside of work, I enjoy time with my dog, family and friends, exploring nature and relaxing at the beach.
Michelle Sutton (NSW)
I’m passionate about empowering people to achieve their goals and live independently. My experience as a support worker inspired me to help others navigate the NDIS with confidence. I love building meaningful connections and seeing the difference it makes in people’s lives. Outside of work, I enjoy time with my dog, family and friends, exploring nature and relaxing at the beach.
Our support coordination services can take place in your home. We can also provide support coordination services online through telehealth appointments.
For more information about support coordination in Western Sydney, fill out our online form or call us on the phone at 1800 233 673.
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How to pay for support coordination
NDIS funding information
You need to have support coordination included in your NDIS plan to use this service. The NDIS only funds support it considers reasonable and necessary.
That means support coordination must:
- Be related to your disability
- Be good value for money
- Support you to meet your goals
- Not include day-to-day living costs
- Not be related to other disability support needs, like groceries
If you are eligible for support coordination it will be included in your plan’s capacity building budget. This is a fixed amount for a support care coordinator to help you use your plan.
If your plan describes the level of support coordination funded, you can only purchase this level of support coordination.
If your plan does not describe the level of support coordination funded, you can choose to purchase the level of support coordination that suits your needs.
Visit the support coordination page on the NDIS website to learn more about support coordination and the NDIS.
Support coordination helps you use your NDIS plan in a way that makes sense for you. Your coordinator will guide you through each part of the plan, connect you to services and help you manage your supports so you can focus on living your best life.
You can access support coordination if it’s included in your NDIS plan. If you’re not sure, we can help you check. Our team can explain what’s covered, what level of coordination you might have and what to do if you want to include it in your plan.
There are three levels:
- Support connection helps you start using your plan and link with local services.
- Support coordination gives you regular help managing providers and helps to build the skills to coordinate independently.
- Specialist support coordination is for people with higher needs who require more guidance.
Your NDIS planner will decide which level is best for you. Your support coordinator will help line up the right supports for your needs.
You can still talk to us if support coordination isn’t in your current plan. Some people self-fund their support coordination services or get other kinds of funding. We’ll explain what’s possible and help you work out the next steps.
We take the time to understand your goals and what feels right for you. Then we’ll connect you with local providers in Western Sydney. We’ll make sure you’re connected with someone who helps you feel comfortable, supported and in control of your choices.
It can mean many things like learning new skills at home, joining community activities or managing your own schedule with help from our team.
A support coordinator helps you make the most of your NDIS plan. They explain your options, help manage your plan, link you with the right providers and support you to stay on track toward your goals. You’ll always have someone in your corner who knows the NDIS and can help when things change.
If your goals shift, we’ll help you update your plan and services. Your coordinator will check in with you to make sure your supports still fit your needs. We’ll handle the tricky details and keep things running smoothly so you can focus on enjoying your daily life.
Still have questions?
If you still have questions about support coordination, get in touch! We are here to help you find the answers you need.
