Afford are an innovative, passionate and dedicated team of experts in disability support. We are one of Australia’s longest serving disability not-for-profits, with 65 years’ of experience and expertise under our belts.

We are proud to offer a broad range of support, including Community Support, Shared Living, Supported and Open Employment, Respite, Transition to Work, Club Afford social club, Afford Getaways and Support Coordination.

Our service delivery is all about you, we tailor your NDIS Plan to suit the supports you want to receive or are curious to try out. We are here to support you where it suits you best – at home, in the community, or even at Disneyland! – and at the times it suits you best, whether that be 24/7 care or an hour here and there.

Afford is ready and excited to be Your NDIS Partner; get in touch to start the journey.

our core values

At Afford, our values are living and breathing parts of our organisation that underpin everything we do from frontline service delivery to Senior Management strategy.

Afford Values:







Check out our successes in
Afford’s 2015 Annual Report:


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Our Board

The Afford Board have a wide scope of unmatched professional expertise and influence across Greater Western Sydney. They boast a collective service of 106 years’ service to the Board across 8 members – that’s longer than we’ve been providing support for!


Neville Barnier (Chairman)
Mr Barnier was appointed on 19 December 1983. He spent 28 years in the Financial Planning, Insurance and Superannuation industry before retirement in 2012. Until recently, Mr Barnier was a director of Penrith RSL Club Ltd for 12 years, the last 7 as Chairman of the Club. He is currently Chairman of the Homes for Heroes Western Sydney Fund Raising Committee responsible for funding the accommodation of homeless war veterans at Governor Phillip Manor in Penrith. Mr Barnier holds a Diploma of Financial Planning from Deakin University and is a Graduate Member of the Australian Institute of Company Directors. He was elected President of the Australian Foundation for Disability on 19 November 2014.


Ross Fowler (Deputy Chairman)
OAM, B Comm, FCA
Ross is the former Mayor of Penrith City Council and a current Councillor. Ross is the principal of a Penrith-based firm of Chartered Accountants. Other directorship experience includes Western Sydney Regional Organisation of Councils Ltd, Penrith Whitewater Stadium, Penrith Performing and Visual Arts and Ripples at St Marys. Ross was elected as Deputy Chairman of Australian Foundation for Disability on 18 November 2015.


Michael Allen
Michael is the former longstanding Chief Executive of Housing NSW, the largest social housing provider in the Southern Hemisphere. Michael has over 35 years’ experience in social housing and asset services and has led a number of reforms include the development of the National Regulatory System for Community Housing.


Eva Ballai
MBA Adv., RN, BN, JP
Ms Ballai was appointed in April, 2016. She has over 25 years’ experience in health care, spanning a unique breadth of frontline, senior management and board level positions. A Lieutenant Specialist Nursing Officer with the Australian Defence Force and former Treasurer of Special Olympics Australia, Ms Ballai has an extensive operational and strategic understanding of health care settings, particularly with regard to Aged Care.


Mario Bellantonio
OAM, LLB (Syd)

Mario is a longstanding and highly respected consultant in legal practice and provides advice on contentious issues of law.


Cliff Haynes
Cliff was formerly Assistant Director General Corporate and Shared Services, FACS and Executive Director of Business Management and Governance at Housing NSW. Cliff was former President of the NSW Division of Local Government Managers Australia, and served the Board for 10 years.


Alan Travers
Alan has 42 years’ experience in local government and is the retired General Manager of Penrith City Council and provides consulting advice.

Our Team


The Afford Senior Management Team have a wide operational and strategic skillset and share a passion for supporting people with disability. From a range of backgrounds and personal experiences, Afford’s Senior Management Team are a collaborative unit well suited to the NDIS environment.

Steven Herald

Steven Herald, CEO
BBus, CA
Steve has a care and passion for supporting people with disability to achieve extraordinary things, and was drawn to the sector by his personal experiences with close family members.
Steve has held Senior Executive roles for various Service Retail multi-nationals, including Flight Centre, Mister Minit and Hoyts. Steve is an expert in change management, customer service and financial efficiency across high volume and geographically spread operations.

Casey Hailes

Casey Hailes, Executive Manager – Client Services
Cert IV Disability, Dip CommServices
Casey holds 15 years of frontline, middle and senior management experience in the disability sector, providing extensive and firsthand insight into successful and efficient service provision. Casey provides measured and meticulous oversight to Afford’s Client Services, that ensures consistent and high quality service standards.

Stephanie Forsyth

Stephanie Forsyth, Executive Manager – Human Resources
Cert IV HR, Cert IV TAE
Stephanie is a recruitment professional with well-versed commercial judgment and approaches.

Rhiannon O'Brien

Rhiannon O’Brien, Community Fundraising, Projects, Service Development and Events Manager
Cert IV Business Sales, Cert IC TAE, Dip Property Services, Licensed Real Estate Agent
Rhiannon has unmatched connections with high-level influencers across Greater Western Sydney. Rhiannon’s portfolio is enhanced by her highly successful career in Real Estate, where she earned national accolade as #1 Female Real Estate Agent for three consecutive years.

Paul Thomas

Paul Thomas, Vocational Services & ADE Operations Manager
Dip TAS, Dip FLM, Dip Logistics Mgmt
Paul has an exceptionally strong background in Vocational Services, having previously owned and operated an RTO. He combines this with over 20 years’ experience in not-for-profit management to bring informed and outcome-generating strategies to Afford ADEs and Vocational Services.


Kelli Lord, Business Improvement Manager
B.Bus, Cert IV TAE, Cert IV HWS, Cert IV Prof Writing
Kelli leads the Quality Management Team, including alignment of organisational practices and policies with Disability Service Standards and current legislation; and risk management for Afford. She has previously worked as a Senior Manager across the Disability and Health care sectors.


Christina Emmanouel, Business Development Manager
LLB (Current)
Christina is responsible for organisational
development including implementing processes around Afford’s NDIS transition and opportunities for expansion. Christina works closely with youth services and holds various ambassador roles.

Meet Abdullah and Abdulrahman Guildford Lifestyle Centre

When twins Abdullah and Abdulrahman initially joined Afford, both were very shy and not sure what to expect in their transition from school to Afford’s Life Skills Program.  For the first little while, both boys would shy away in public and avoid interaction with others in the community and at the community hub. Through Life Skills Program, the pair learnt that they were able to trust others and discovered how much fun this could be. At a pace that suited each of them, Afford Lifestyle Assistants supported both Abdullah and Abdulrahman tp developing their social skills while out and about in the community. With time, Afford has loved seeing both Abdullah and Abdulrahman feeling socially accepted and having the courage to communicate with others. The brothers now love to tell jokes, meet people, travel around Sydney and share their experiences with their new found trust.

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